EverKind Services
EverKind Services
  • Home
  • Our Story
  • Our Care Services
  • Advice & Support
  • More
    • Home
    • Our Story
    • Our Care Services
    • Advice & Support
  • Home
  • Our Story
  • Our Care Services
  • Advice & Support

Case Management

What is Case Management?

As detailed by The British Association of Brain Injury and Complex Case Management, Case management has a broad remit in the provision of rehabilitation and services to clients. The case manager initially identifies needs with a client and makes recommendations to meet these needs. The case manager would then work with the client to agree and implement plans with the clients to achieve their best outcomes.


It is acknowledged that case management practice varies by individual clients, differing models of provision, and professional background of the case manager. However, this code of ethics and conduct applies to all case management practice.


A case manager’s scope of practice may include:

  • Taking an overview of a client’s life and support needs;
  • Assessing client need;
  • Formulating a plan of intervention;
  • Commissioning services;
  • Meeting occupational and vocational needs;
  • Monitoring interventions for their efficacy;
  • Assessing and minimising risk;
  • Recruiting, training and supervising staff;
  • Liaising with legal teams/statutory services/funders to ensure the best outcome for the client;
  • Varying their approach and practice to meet the needs and achieve the best outcomes for the client and their family;
  • Providing written evidence of the interventions;
  • Ensuring interventions are evidence-based and, as far as can be predicted, the best course of action for the client.


All EverKind Services case managers are advanced practitioners or working towards being advanced practitioners with BABICM. 


Why Choose EverKind?

We’re here to support children, young people, and adults who have experienced life-changing injuries from personal injury or clinical negligence. Our goal is to ensure that both the claimant and defendant parties feel confident and cared for throughout the litigation process, keeping our client's needs front and centre.


Here's why teaming up with EverKind Services is a game-changer:

  • All-Around Care: We address the client's physical, psychological, and social needs so you can focus on litigation. We are registered with CQC.
  • Goal-Driven Success: We set SMART goals to achieve meaningful outcomes.
  • Stay Updated: Regular Progress Pathway Reports keep you in the loop.
  • Expertise at Your Fingertips: Access our deep knowledge of injuries and challenges.
  • Strong Coordination: We ensure all clinical stakeholders are accountable and aligned with the client's needs.
  • Dedicated Support: We take responsibility for the client’s rehabilitation.
  • Comprehensive Services: From care solutions to vocational rehab and behaviour support, we’ve got you covered.

Meet Our Team

Our case managers are the superheroes who make it all happen. They navigate complex environments, manage family dynamics, and connect with a network of experts, including nurses, psychologists, physiotherapists, occupational therapists, and speech and language therapists. 


Here are some areas we specialise in:

  • Traumatic brain injuries
  • Spinal Cord Injury
  • Amputation
  • Birth Injury/Developmental Delay
  • Hand and Upper Limb Injury
  • Musculoskeletal
  • Complex disability
  • Cerebral palsy 
  • Sensory Impairment
  • Nerve damage
  • Poly-trauma and other trauma
  • Paediatric injury


We’re passionate about training and continuously improving our skills. Through peer-to-peer networking, supervision, and clinical audits, our case managers stay sharp and current with the latest practices and guidelines from NICE and Public Health England. This ongoing education ensures that we provide the best possible care and stay in tune with both public and private services to meet our clients' needs. 

Request a Free Care Assessment

Kindness in Words

Hear What People Think of EverKind

"Knowing that Mum has a friendly and reliable carer from EverKind who pops in to help her with things like getting ready and having a chat has made a huge difference to us. It gives me peace of mind knowing she's got that extra support, and Mum always looks forward to their visits." - Sarah, Daughter of a Client.

"The team from EverKind who look after my son are just amazing. They're so professional and really know what they're doing with his breathing support and feeding tube. More than that, they're kind and treat him like a person, not just a patient. We feel so lucky to have them." - Mark, Father of a Client

"Having a live-in carer from EverKind has been life-changing for my dad. It means he can stay in the home he loves, and we have someone here who understands his routine and needs completely. It's not just care; it's like having a supportive companion." - Helen, Daughter of a Live-In Care Client

"EverKind has been a real lifeline. The carer who comes to help me is always so cheerful and makes even the little things feel easier. It's made a big difference to my independence." - John, Client

"The nurses and carers from EverKind who look after our daughter are fantastic. They're highly skilled and always so gentle and patient with her complex needs. We really appreciate their dedication and the way they work with us as a family." - Lisa and Paul, Parents of a Client

 "Chantelle from EverKind is an absolute star! She comes to help me a few times a week, and she's always so cheerful and kind. It makes such a difference to my day just having her around. She really listens to what I need and helps me stay living in my own home, which means the world to me." - Margaret, Homecare Client 

Connect With Us

  • Our Care Services
  • Privacy Statement
  • Legal Disclaimer
  • Cookies Policy

EverKind Services

The Elms Oakwood Park Business Centre, Fountains Road, Harrogate, North Yorkshire, HG3 3BF

Tel: 0330 223 7123

Copyright © 2025 EverKind Services - All Rights Reserved.

This website uses cookies.

We use cookies to analyse website traffic and optimise your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

DeclineAccept