As detailed by The British Association of Brain Injury and Complex Case Management, Case management has a broad remit in the provision of rehabilitation and services to clients. The case manager initially identifies needs with a client and makes recommendations to meet these needs. The case manager would then work with the client to agree and implement plans with the clients to achieve their best outcomes.
It is acknowledged that case management practice varies by individual clients, differing models of provision, and professional background of the case manager. However, this code of ethics and conduct applies to all case management practice.
A case manager’s scope of practice may include:
All EverKind Services case managers are advanced practitioners or working towards being advanced practitioners with BABICM.
Why Choose EverKind?
We’re here to support children, young people, and adults who have experienced life-changing injuries from personal injury or clinical negligence. Our goal is to ensure that both the claimant and defendant parties feel confident and cared for throughout the litigation process, keeping our client's needs front and centre.
Here's why teaming up with EverKind Services is a game-changer:
Our case managers are the superheroes who make it all happen. They navigate complex environments, manage family dynamics, and connect with a network of experts, including nurses, psychologists, physiotherapists, occupational therapists, and speech and language therapists.
Here are some areas we specialise in:
We’re passionate about training and continuously improving our skills. Through peer-to-peer networking, supervision, and clinical audits, our case managers stay sharp and current with the latest practices and guidelines from NICE and Public Health England. This ongoing education ensures that we provide the best possible care and stay in tune with both public and private services to meet our clients' needs.
"Knowing that Mum has a friendly and reliable carer from EverKind who pops in to help her with things like getting ready and having a chat has made a huge difference to us. It gives me peace of mind knowing she's got that extra support, and Mum always looks forward to their visits." - Sarah, Daughter of a Client.
"The team from EverKind who look after my son are just amazing. They're so professional and really know what they're doing with his breathing support and feeding tube. More than that, they're kind and treat him like a person, not just a patient. We feel so lucky to have them." - Mark, Father of a Client
"Having a live-in carer from EverKind has been life-changing for my dad. It means he can stay in the home he loves, and we have someone here who understands his routine and needs completely. It's not just care; it's like having a supportive companion." - Helen, Daughter of a Live-In Care Client
"EverKind has been a real lifeline. The carer who comes to help me is always so cheerful and makes even the little things feel easier. It's made a big difference to my independence." - John, Client
"The nurses and carers from EverKind who look after our daughter are fantastic. They're highly skilled and always so gentle and patient with her complex needs. We really appreciate their dedication and the way they work with us as a family." - Lisa and Paul, Parents of a Client
"Chantelle from EverKind is an absolute star! She comes to help me a few times a week, and she's always so cheerful and kind. It makes such a difference to my day just having her around. She really listens to what I need and helps me stay living in my own home, which means the world to me." - Margaret, Homecare Client
EverKind Services
The Elms Oakwood Park Business Centre, Fountains Road, Harrogate, North Yorkshire, HG3 3BF
Tel: 0330 223 7123
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