The People Behind the Care
Sarah, Nominated Individual
For Sarah, “teamwork makes the dream work” isn’t just a saying, it’s the foundation of EverKind.
With over 18 years of experience in health and social care, Sarah has led across a range of roles, delivering and overseeing high-quality complex care for both adults and children. Having overseen over 35,000 hours of care, she understands that strong, collaborative leadership is key to making a real and lasting difference.
EverKind was created by Sarah with a clear vision: care that isn’t just clinically excellent, but genuinely personal, warm, and makes a real difference to people’s lives.
As Nominated Individual, Sarah holds overall responsibility for the service, working closely alongside Sally to ensure care delivery, governance and quality standards are consistently maintained across the organisation. Together, they provide a strong and balanced leadership approach, combining strategic oversight with hands-on, compassionate care delivery.
In addition to her wider leadership role, Sarah maintains direct involvement in complex care services, providing further clinical oversight and support where required.
Sarah is currently completing her BSc (Hons) in Adult Nursing at the University of Sunderland, further strengthening her clinical knowledge and commitment to delivering safe, high-quality, evidence-based care.
Qualifications & Memberships
- MSc Health & Social Care
- BA Social Sciences
- BSc (Hons) Adult Nursing (in progress)
- Level 3 Health & Social Care
- Level 5 Leadership & Management
- PTLLS (Education & Training)
- Practitioner – BABICM
- Professional Member – UKABIF & BILD
- Registered Manager Member – Skills for Care
Why this matters to Sarah: “Because everyone deserves the highest standard of care, and I'm committed to making that a reality.”
Sally, Registered Manager
Sally is the steady hand guiding our care delivery and the compassionate leader behind our day-to-day operations.
With over 20 years of experience in health and social care, Sally brings a wealth of knowledge in complex care, shaped by her work with NHS Macmillan services and a career-long commitment to truly person-led support.
As our Registered Manager, Sally leads on the safe, effective and compassionate delivery of care across all services. Working closely alongside Sarah, she ensures that care planning, governance, safeguarding and quality standards are consistently maintained and aligned with EverKind’s values and vision.
Sally is currently completing her BSc (Hons) in Children’s Nursing at the University of Huddersfield, further strengthening her clinical knowledge and commitment to delivering high-quality, evidence-based care.
Her academic background in psychology, alongside a Level 5 qualification in Leadership and Management, allows her to lead with both empathy and structure, ensuring care is not only clinically sound, but also deeply personal.
Sally is known for her calm, approachable leadership style, strong clinical understanding, and unwavering focus on quality. Together with Sarah, she plays a key role in ensuring EverKind delivers consistent, safe and compassionate care across every service.
Qualifications & Memberships
- MSc Psychology
- BSc (Hons) Children’s Nursing (in progress)
- Level 5 Diploma in Leadership & Management
- Registered Manager Member – Skills for Care
What inspires Sally: “Seeing the smallest acts of kindness transform someone’s day and knowing we played a part in that.”
James, Finance Director
James is the driving force behind EverKind’s operational and financial structure, ensuring the business runs smoothly, sustainably and with purpose.
With over 20 years of experience in operations and business development, James oversees both the financial management of the organisation and the day-to-day coordination of operations. From strategic planning and financial oversight to supporting systems and processes, he plays a key role in ensuring EverKind continues to grow in a way that is both efficient and sustainable.
Working closely with Sarah and Sally, James helps ensure that operational decisions, resources and financial planning all support the delivery of high-quality care. His focus is on creating a strong foundation behind the scenes so that care teams can focus on what matters most, supporting clients.
James is passionate about using innovation and practical solutions to improve both staff experience and service delivery. He believes that when a team feels supported, valued and well-equipped, they are able to provide the highest standard of care.
Qualifications & Memberships
- Level 5 Operational Management
- Level 4 Professional Accounting
- Level 3 Bookkeeping
- AAT Membership
James's leadership style: “Open, honest, and always focused on collaboration.”
Livvy, Operations Coordinator
Livvy is the engine behind EverKind’s day-to-day coordination, bringing structure, energy and reliability to our operations.
As Operations Coordinator, Livvy plays a vital role in keeping services running smoothly, supporting rota management, visit scheduling and the day-to-day coordination of care delivery. She works closely with James and the frontline care team to ensure services are organised, responsive and running effectively across the business.
With a Level 5 Diploma in Leadership and Management (Operations), Livvy brings a structured, solution-focused approach to her role. She has a strong eye for detail and takes pride in ensuring everything runs efficiently behind the scenes, allowing care teams to focus on delivering high-quality support.
Livvy is known for her professionalism, responsiveness and positive, can-do attitude. Whether she is resolving a scheduling challenge or supporting the wider team, she brings consistency and reliability to everything she does, helping maintain smooth and effective operations across the service.
Qualifications & Memberships
- Level 5 Diploma in Leadership & Management (Operations)
- Working towards AAT Bookkeeping Certification
Livvy’s work style: “Positive, practical, and always ready to lend a hand.”
Clinical & Support Team
Our dedicated team is committed to providing personalised care to individuals of all ages within the comfort of their own homes.
Each professional undergoes thorough mandatory training, including the Care Certificate Training as part of their induction. This nationally recognised qualification ensures our team has a strong foundation in the essential standards of health and social care.
For our team members who support individuals with more complex healthcare needs, such as those requiring assistance with ventilation or tracheostomy care, they receive comprehensive guidance and ongoing support from our in-house nursing team.
This specialised training covers a range of advanced skills, including:
- Ventilator care
- Tracheostomy care
- Ambu-bagging
- Cough assist
- Chest physiotherapy
- Suction
- Bowel and stoma care
- Catheter care
- Oxygen therapy
- Epilepsy management
- Gastrostomy care
This robust training program reflects our commitment to professionalism, quality, and ensuring our team is equipped with the necessary expertise to deliver safe and effective care, tailored to each individual's unique needs.
Beyond their qualifications, our team is also chosen for their compassion and genuine dedication to making a positive difference in the lives of those they support.
By choosing EverKind Services, you can be confident that you are selecting skilled and caring professionals who are committed to providing exceptional, personalised care that promotes comfort and well-being in your home